Colleen brings 15 years of experience in the club and resort industry, including corporate, member and privately owned properties. Her particular areas of expertise are in membership, group sales & marketing. She is a tireless worker and an exceptional strategic planner. Her communications, sales and marketing skills have allowed her to become exceptionally successful across a wide range of responsibilities, working in large corporate environments and for private clubs, including ClubCorp, KSL and The Ritz Carlton.
Mr. Ryden is a Human Resources professional concentrating in Organization Development, Leadership Coaching, Career Management, and human resource management systems since 1978. He has been a successful independent consultant since 1985 and his experience includes areas such as management development, supervisory training, organizational change and strategic planning, team building, employee engagement, performance management, career development, and recruitment ~ selection ~ interviewing processes. He also has served as an instructor for the Center for Management Development at Rutgers University and the Corporate Relations and Training Departments at several NJ/PA Community Colleges. Steve is also dedicated to providing online resources for management development for our Management Feedback System™ an online coaching process that enables managers to improve their productivity and the performance of their work groups. Steve has also served six years with two Fortune 100 corporations as an internal consultant and training specialist with primary responsibility for supervisory training and management development, needs analyses, program design and delivery, and organization development. His other experience includes small business operations, line manufacturing, and clinical medical technology. Steve holds a Master of Science in Industrial Relations and Human Resources Management, and a Bachelor of Arts in Psychology, both from Rutgers University, and various program certifications.
CLUB AND RESORT OPERATIONS
Stan Barnes, a native Texan and graduate of the University of Texas, is a seasoned hospitality executive with management experience in a variety of settings including student housing, limited service hotels, large destination resorts, golf resorts, and smaller boutique hotels and resorts across the Southeast, Midwest and Southwest. His expertise in operations management, sales, marketing and customer service has enabled Stan to quickly analyze and address operational challenges that many operators face daily. Stan’s passion is coastal cruising aboard trawler yachts.
PEOPLE, STRATEGIES & EFFECTIVENESS
Mike is a results-focused organizational development and human resources executive with a track record of innovative solutions, outstanding execution and inspiring leadership. He is an influential leader with exceptional teaching, presenting and facilitation skills. He is a business partner who harnesses human capital to optimize results. After earning his degree in Journalism from the University of Oklahoma, Mike accepted a commission with the United States Marine Corps, attaining the rank of Captain before making his transition to the corporate world. The lessons he learned in teamwork, discipline, leadership and excellence served him well as he applied them to working with work teams in a variety of industries and professional disciplines.
CERTIFICATIONS & AFFILIATIONS
Senior Professional in Human Resources (SPHR)
Performance Through Principles and Team Excellence - Interaction Design, Inc.
Working, GroupAction, and FrontLine Leadership - Zenger-Miller
Managing Personal Growth - Blessing/White
The Quality Improvement Workshop and TQC Tools – Crosby Quality College
Society for Human Resource Management (SHRM)
Capital Hospitality Human Resource Management Association (CHHRMA)
American Society for Training and Development (ASTD)
© 2017 Crystal Hospitality Group
Crystal Hospitality Group
1704-B Llano Street, Suite 252
Santa Fe, NM 87505